Support

Shipping & Returns

We want you to love your Livyond experience. That's why we offer free shipping on qualifying orders and a hassle-free 30-day return policy.

Shipping

We process and ship orders on the next available business day (Monday–Friday, excluding holidays). We ship via UPS, USPS & FedEx

  • Method Estimated Time Cost
  • UPS, USPS, & FedEx (Standard) 2-5 Business Days from Ship Date Free on orders $50+
  • UPS Expedited Shipping 2-Day Air Calculated at checkout

* Delivery times are estimates from the ship date and not guaranteed. Delays may occur during peak seasons or due to carrier issues.

Refunds

Not satisfied? We stand behind our products with a 30-day money-back guarantee. If you're not completely happy with your purchase, we'll make it right.

  • 01 Contact Us Email hello@ilovebeme.com within 30 days of delivery, including your order number and the reason for your request.
  • 02 Receive Your Refund Refunds are processed within 7–10 business days of receiving your return.

Exclusions

  • Gift cards are non-refundable
  • Items marked as "Final Sale" cannot be returned
  • Products damaged due to misuse are not eligible for return
  • Original shipping charges are non-refundable

Need help with an order?

Email hello@ilovebeme.com — we respond within 1 business day.